Question 1

Are your products genuine?

Accepted Answer

Absolutely. KharidoSa® (brand of Mamta Trading Company) guarantees 100% genuine, original branded products. We do not sell fakes or copies.

Question 2

Who owns KharidoSa®?

Accepted Answer

KharidoSa® is a registered trademark owned by Mamta Trading Company, a GST-registered firm based in Jodhpur, Rajasthan.

Question 3

Do you offer same-day delivery in Jodhpur?

Accepted Answer

Yes. We offer hyper-local same-day delivery within Jodhpur via Rapido and Porter. Please note that the customer is responsible for the delivery surcharge for this expedited service.

Question 4

What are the shipping fees?

Accepted Answer

Free shipping for orders above ₹599. A ₹50 fee applies for orders below ₹599.

Question 5

What is your general return window?

Accepted Answer

We offer a 7-day return window from the date of delivery for eligible items, excluding the non-returnable list.

Question 6

Why is an unboxing video mandatory?

Accepted Answer

Since we sell hygienic products, an unboxing video is MANDATORY to verify damage claims. This protects the safety of our inventory.

Question 7

Which items cannot be returned?

Accepted Answer

Due to strict hygiene standards, we DO NOT accept returns or refunds on Innerwear (Panties, Bras, Vests, Trunks, Briefs, Boxers), Shapewear (Body shapers, corsets), and Accessories (Socks, Stockings, Hair Accessories).

Question 8

Why can't I return innerwear if it is unopened?

Accepted Answer

To guarantee 100% hygiene for every customer, we maintain a strict No Re-Sell policy on intimate items. Once a package leaves our warehouse, we cannot verify its safety for another customer, so we cannot accept it back.

🚚 Free Shipping on ₹599 & Extra 10% OFF on ₹799*

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